Following the appearance in the public space of some articles regarding the deception of consumers about the origin and nature of the sugar produced and put on the market by the Agrana group, the...
NATIONAL AUTHORITY FOR CONSUMER PROTECTION
CONTROLS AND ACTIONS
Within the program of the Academy of Commissioners, two restaurants in Bucharest were controlled
Within the academy of commissioners program – which aims to specialize through dedicated thematic actions, the youngest commissioners of the National Authority for Consumer Protection (ANPC) –...
A bakery in the Bucharest neighborhood of Rahova was temporarily closed by the ANPC commissioners for important deviations from the law
Within the academy of commissioners program – which aims to specialize through dedicated thematic actions, the youngest commissioners of the National Authority for Consumer Protection (ANPC) –...
NATIONAL AUTHORITY FOR CONSUMER PROTECTION
CONTROLS AND ACTIONS
Control to verify the way in which the legal provisions in the field are complied with at the Sugar Factory
Following the appearance in the public space of some articles regarding the deception of consumers about the origin and nature of the sugar produced and put on the market by the Agrana group, the...
Within the program of the Academy of Commissioners, two restaurants in Bucharest were controlled
Within the academy of commissioners program – which aims to specialize through dedicated thematic actions, the youngest commissioners of the National Authority for Consumer Protection (ANPC) –...
A bakery in the Bucharest neighborhood of Rahova was temporarily closed by the ANPC commissioners for important deviations from the law
Within the academy of commissioners program – which aims to specialize through dedicated thematic actions, the youngest commissioners of the National Authority for Consumer Protection (ANPC) –...
FILE A COMPLAINT ONLINE
#euSUNTANPC
FILE A COMPLAINT ONLINE
#euSUNTANPC
MANAGEMENT AGENDA
Be an informed consumer!
On the occasion of World Consumer Rights Day, ANPC will participate in the online conference conference "Be an informed consumer!" ANPC President Horia Constantinescu attended this conference.
Consumer Protection in Smart Communities
A Smart community is based on a serious partnership between citizens, public institutions, companies and public utility providers. Paul Anghel attended this meeting.
Meeting with energy suppliers
ANPC convened energy suppliers. The online meeting, led by the ANPC president, Horia Constantinescu, seconded by the vice-president Mihai Culeafă and the general director Paul Anghel
PRESS RELEASES
On 17.01.2023, the Bucharest Consumer Protection Commissionerate (CPCMB) carried out a verification action at the Elmali Association / Mini Club DUMBO KIDS (after school), in the 2nd sector of Bucharest.
The control, carried out within the framework of the Academy of Commissioners programme - which aims to specialise the youngest commissioners of the National Authority for Consumer Protection (ANPC) through dedicated thematic actions - was carried out following a referral received...
ANPC has sent an alert, within the framework of the European Commission's Internal Market Information system, requesting the verification, in the Member States of the European Union, of the labels of Fanta Orange, Fanta Orange Zero Sugar and Fanta Lemon products.
Five months ago, Romania, through the National Authority for Consumer Protection (ANPC) - in its capacity as Single Liaison Office and competent authority, within the meaning of Regulation 2394/2017, for cross-border cooperation - sent an alert, within the framework of the...
Over 2 million lei fines, applied by ANPC to toy traders in Romania, before the winter holidays
Between 14–25.11.2022, the National Authority for Consumer Protection (ANPC) carried out a series of verification actions, at the level of the entire country, as part of the national control topic regarding the compliance with the legal provisions on...
ADR is an alternative mechanism for the judiciary, whereby consumers are given the opportunity to resolve disputes they may have with traders when faced with a problem with the purchase of a product or service.
Thus, complaints against traders are presented voluntarily by consumers and will be resolved in an independent, impartial, transparent, swift and fair manner.
ALTERNATIVE DISPUTE RESOLUTION
WHAT IS SAL ?
ACADEMY OF COMMISSIONERS
The National Authority for Consumer Protection (ANPC) has begun, under the generic "Academy of Commissioners", a series of extensive control actions, in which the junior commissioners have the opportunity to specialize and learn the trade, in the field, from the president of the institution, Horia Constantinescu, and the general director Paul Anghel – the initiators of the program.
CONSUMER CARAVAN
The National Authority for Consumer Protection (ANPC) has started the operation "Consumers' Caravan", a project that aims to achieve a unitary control approach, at the level of all territorial structures of the institution, so that the intensity and frequency of the actions to verify the economic operators throughout the country to keep the same pace of deployment.
ANPC VOLUNTEERS
We all want quality products and services every day. Do you want to help us make sure everything is in order? Become an ANPC volunteer! You will go on the field, you will photographically document any irregularities, you will communicate them, and the ANPC will take care of facilitating their remedy.
Together, we ensure that we benefit from the best consumer experience and empower economic operators. We all stand to gain!
INSOLVENCY OF NATURAL PERSONS
Insolvency is that state of the debtor's patrimony that is characterized by the insufficiency of the available funds.
LAREX LABORATORIES
Laboratories taken over from the National Center for Product Testing and Expertise. Laboratory for the analysis of the quality of wines and alcoholic beverages and precious stones.
PRECIOUS METALS DIRECTION
Authorization of economic operators that perform operations with precious metals and precious stones. Toanalyze and mark objects made of precious metals.