On 13.07.2024, an operative action was carried out by commissioners from the Coastal Command 2024 - a structure specially created by the National Authority for Consumer Protection (ANPC), for monitoring the Black Sea coastal area, in the summer season - at the following economic operators: - SC Vama Veche 4You Resort SRL – Shaormeria Băneasa and Corsarul Restaurant - […]

In the context of the legal incidents of the cancellation of an important number of flights operated by the TAROM company, on 8.07.2024, the leadership of the National Authority for Consumer Protection (ANPC) invited, to its headquarters, on 9.07.2024, the representatives of this company, in order to discuss the concrete ways in which passengers affected by these cancellations will be compensated. From the discussion it emerged […]

The National Authority for Consumer Protection (ANPC) carried out, within the framework of the Coastal Command 2024 - a structure specially created by the institution to monitor the market in the holiday area on the shores of the Black Sea -, together with the representatives of the Territorial Inspectorate ISCIR and the City Hall of Limanu commune, Constanța county, a series of control actions that targeted locations of [...]

The National Authority for Consumer Protection (ANPC) carried out, in the period 12.02.2024 - 10.05.2024, at the level of the entire country, a series of actions to verify compliance with the legal provisions for the sale of new vehicles with thermal/hybrid/electric engines through through representative offices, car dealer networks, car fleets, profile websites, as well as the sale of second-hand cars through […]

The leadership of the National Authority for Consumer Protection (ANPC) has initiated an online counseling session with the business environment in the field of tourism that operates on the Black Sea coast, before the start of the activity of the Coastal Command 2024 - a specially created structure of the ANPC to monitor commercial activity, in the summer season , in this area. In his introduction, Sebastian Hotca, interim president […]

In the midst of the hot summer season, the National Authority for Consumer Protection (ANPC) carried out, between 19-20 June 2024, a nationwide verification campaign of the marketing and labeling of natural waters and soft drinks, including temperature compliance their storage. Thus, in just two days, 180 actions were carried out [...]

The National Authority for Consumer Protection (ANPC) ran counseling and prevention campaigns with economic operators in the main tourist areas in Romania. In the context of the Pentecost mini-holiday, ANPC provides consumers with a 24-hour service, ready to intervene through control actions, in case of any complaints. "The health and life of consumers are more […]

The leadership of the National Authority for Consumer Protection (ANPC), respectively Sebastian Hotca - interim president, Mihai Culeafă - vice president and Paul Anghel - general director, had a meeting with the representatives of the associative structures of people with disabilities, from Romania, led by Daniela Tontsch - president of the National Council of Disability in Romania (CNDR), to discuss how [...]

At the end of May 2024, the representatives of the National Authority for Consumer Protection (ANPC) held a counseling session for economic operators, at the "Henri Conadă" International Airport. On this occasion, the manner of carrying out the commercial activity was checked (food and non-food outlets, currency exchange offices, car rental centers, etc.) [...]

ANPC controlled, at the national level, over 900 economic operators that sold textile products. The National Authority for Consumer Protection (ANPC) carried out a wide series of actions to verify compliance with the legal provisions regarding the way of marketing, naming, marking and labeling of textile products, throughout the country. ​921 were controlled [...]

The National Authority for Consumer Protection (ANPC) carried out, between 07 and 24.05.2024, a series of control actions, at the level of the whole country, to verify compliance with the legal provisions regarding the safety of toys, including online trade (site analysis of presentation and advertising). 963 economic operators were controlled, of which […]

The National Authority for Consumer Protection (ANPC) detected, during operative control actions at commercial kiosks located in Bucharest, economic operators whose sellers sold tobacco products to minors. Thus, the team under control noticed that the representatives of economic operators Horeca Băuturi SRL and Carion Press SRL sold products that [...]

The National Authority for Consumer Protection (ANPC) meets the desire of buyers to purchase toys, much more than usual, in the context of the upcoming celebration of International Children's Day. On this occasion, in order for the little ones to really enjoy their favorite toys, it is important that adults pay attention when purchasing them. As such, […]

The National Authority for Consumer Protection (ANPC) carried out, between 22.04 and 26.04.2024, a series of actions to verify compliance with the legal provisions for the sale of footwear, including online trade, throughout the country. Regarding direct sales, 353 economic operators were controlled, of which 322 were detected [...]

Considering the approach of a very busy summer tourist season, in which two major international competitions are added to the holidays - the European Football Championship, which will be held in Germany and the Summer Olympic Games in Paris - and taking into account the problems with -confronted consumers in previous years, in terms [...]

The National Authority for Consumer Protection (ANPC) published in decision-making transparency, on its own website, www.anpc.ro, a draft Order of the President of the ANPC, as a complement to a similar normative act published in 2021, to achieve a better consumer information. " Considering the results of the control actions on the fruit-vegetable theme, I [...]

The National Authority for Consumer Protection (ANPC) has published, in decision-making transparency, on its own website, www.anpc.ro, a draft Order of the ANPC President, for better consumer information. The draft normative act establishes the obligation of economic operators to inform consumers completely, correctly and precisely about the change in the quantities of the product having the presentation, packaging, [...]

The National Authority for Consumer Protection (ANPC) and the Regional Commissariat for Consumer Protection (CRPC) Bucharest-Ilfov definitively won the lawsuit brought by the Bonjour Tourism Agency (SC Bonjour International Tour SRL), from the Capital, requesting the annulment of the record of of the contravention, drawn up in 2022. We specify that, at that time, after 4 control actions carried out [...]

In the period 22-26.04.2024, the National Authority for Consumer Protection (ANPC) carried out, at the level of the entire country, control actions to check the way in which the legal provisions are respected, compliance, the way of labeling, presentation, advertising and marketing of fish , prepackaged fish preparations and canned fish. […]

Following the results of the recent control issue, carried out by the National Authority for Consumer Protection (ANPC), to verify the way in which the legislation in the field is respected, when selling fresh vegetables and fruits, our institution has developed a series of warnings necessary for consumers when purchase such products. "We come back with our recommendations, regarding [...]