On 10 October this year, a new Food checker mobile app, developed by the European Commission's Joint Research Centre to address the issue of dual quality, was launched. Food checker is an app available to all food consumers...
The purpose of this consultation is to gather views and evidence from all relevant stakeholders on the key issues that the initiative seeks to address. This consultation takes a high-level approach, focusing on broad issues...
European Commission press release Airlines commit to timely reimbursement after flight cancellations Following dialogues with the Commission and national consumer protection authorities, 16 major airlines have committed to provide timely...
On 6 July 2017, the Court of Justice of the European Union published in the Official Journal of the EU its decision on the request for a preliminary ruling on the interpretation of Articles 22(1) and 23(1) of Regulation (EC) No 1008/2008...
The theme of the Sweep Internet 2021 exercise on misleading reviews was approved at the Consumer Protection Cooperation (CPC) network meeting. This check of websites, which took place from 26.10 to 26.11.2021, aimed to identify...
WhatsApp needs to better inform consumers about the use of their personal data. Today, the European Commission and the network of national consumer protection authorities (CPCs) sent a letter to WhatsApp asking the company to...
Guidelines produced by the European Commission applicable from 28 May 2022, once the national legislative act transposing Directive 2161/2019 amending Council Directive 93/13/EEC and Directives 98/6/EC, 2005/29/EC and...
The European Commission has launched a call for contributions, which is open until 17 January 2022, for comments from interested parties on the subject of Travel - Better protection of passengers and their rights....