On 10 October this year, a new Food checker mobile app, developed by the European Commission's Joint Research Centre to address the issue of dual quality, was launched. Food checker is an app available to all food consumers...
NATIONAL AUTHORITY FOR CONSUMER PROTECTION
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EU sustainable food system - Public consultation on food safety launched by the European Commission
The purpose of this consultation is to gather views and evidence from all relevant stakeholders on the key issues that the initiative seeks to address. This consultation takes a high-level approach, focusing on broad issues...
Airlines commit to timely refunds after flight cancellation
European Commission press release Airlines commit to timely reimbursement after flight cancellations Following dialogues with the Commission and national consumer protection authorities, 16 major airlines have committed to provide timely...
Decision of the Court of Justice of the EU on the request for a preliminary ruling on the interpretation of Articles 22(1) and 23(1) of Regulation (EC) No 1008/2008 of the European Parliament
On 6 July 2017, the Court of Justice of the European Union published in the Official Journal of the EU its decision on the request for a preliminary ruling on the interpretation of Articles 22(1) and 23(1) of Regulation (EC) No 1008/2008...
The European Commission has published the press release "Protecting consumers from misleading reviews: 55% of websites checked are in breach of EU law", containing the results of the Internet Sweep 2021 action
The theme of the Sweep Internet 2021 exercise on misleading reviews was approved at the Consumer Protection Cooperation (CPC) network meeting. This check of websites, which took place from 26.10 to 26.11.2021, aimed to identify...
European Commission (EC) press release on the joint action launched by the Commission and the Member States (MS) against WhatsApp
WhatsApp needs to better inform consumers about the use of their personal data. Today, the European Commission and the network of national consumer protection authorities (CPCs) sent a letter to WhatsApp asking the company to...
Guidelines produced by the European Commission applicable as from 28 May 2022, once the national legislative act transposing Directive 2161/2019 amending Directive 93/13/EEC enters into force.
Guidelines produced by the European Commission applicable from 28 May 2022, once the national legislative act transposing Directive 2161/2019 amending Council Directive 93/13/EEC and Directives 98/6/EC, 2005/29/EC and...
Travellers - Better protection for passengers and their rights - Call for input launched by the European Commission
The European Commission has launched a call for contributions, which is open until 17 January 2022, for comments from interested parties on the subject of Travel - Better protection of passengers and their rights....