Packages of tourist services

1. Ordinance no. 107/1999 regarding the activity of marketing tourist service packages
2. Order no. 516/2005 for the approval of the framework contract for the marketing of tourist service packages
3. Order no. 235/2001 regarding the insurance of tourists in case of insolvency or bankruptcy of the travel agency
4. Law no. 148/2000 on advertising
5. Ordinance no. 21/1992 on consumer protection

Tourist accommodation services

1. Ordinance no. 21/1992 on consumer protection
2. Law no. 148/2000 on advertising
3. Decision no. 1267/2010 on the issuance of classification certificates, licenses and tourism patents
4. Order no. 203/2002 regarding the exchange of classification certificates and/or tourism licenses
5. Order no. 65/2013 for the approval of the Methodological Norms regarding the issuance of classification certificates of tourist reception structures with accommodation and public catering functions, of tourism licenses and patents
6. Law no. 349/2002 for preventing and combating the effects of consuming tobacco products
7. Decision no. 805/2001 regarding some information measures on the maximum rates for accommodation services in tourist reception structures with functions of tourist accommodation in unorganized tourism
8. Decision no. 237/2001 for the approval of the Norms regarding the access, records and protection of tourists in tourist reception structures
9. Decision no. 306/2001 regarding the practice by economic agents in tourism and by cultural institutions of non-discriminatory tariffs and taxes for Romanian tourists and visitors
10. Order no. 327/2002 regarding the disinsection and deratization of tourist reception structures in seaside resorts
11. Order no. 354/2001 regarding some measures to reduce noise pollution in tourist resorts on the Black Sea coast and in other balneo-climatic resorts

Real estate services

1. Ordinance no. 21/1992 on consumer protection
2. Law no. 148/2000 on advertising
3. Law no. 193/2000 regarding abusive clauses in contracts concluded between professionals and consumers

Civil air transport services

1. Ordinance no. 21/1992 on consumer protection
2. Ordinance no. 29/1997 regarding the Civil Aviation Code
3. Decision no. 1912/2006 regarding the establishment of measures to ensure the application of Regulation (EC) no. 261/2004 of the European Parliament and of the Council of February 11, 2004, which establishes common rules regarding compensation and assistance granted to passengers in the event of denied boarding and cancellation or delay of flights and which repeals Regulation (EEC) no. 295/91
4. Decision no. 927/2007 for the approval of some measures for the application of Regulation (EC) no. 2.111/2005 of the European Parliament and of the Council of December 14, 2005 regarding the establishment of a community list of air carriers that are subject to an operating ban on the territory of the Community and informing air transport passengers about the identity of the actual air carrier and which repeals art. 9 of Directive 2004/36/EC

Financial services

1. Ordinance no. 21/1992 on consumer protection
2. Emergency ordinance no. 50/2010 on credit contracts for consumers
3. Law no. 148/2000 on advertising
4. Law no. 193/2000 regarding abusive clauses in contracts concluded between traders and consumers
5. Ordinance no. 51/1997 regarding leasing operations and leasing companies
6. Decision no. 105/2007 regarding the processing of personal data carried out in record systems such as credit bureaus
7. Emergency ordinance no. 50/2010 on credit contracts for consumers

Exchange

1. Ordinance no. 21/1992 on consumer protection
2. Order no. 632/2009 regarding some consumer information measures by economic operators carrying out foreign exchange activities

Insurance and reinsurance services

1. Ordinance no. 21/1992 on consumer protection
2. Law no. 148/2000 on advertising
3. Law no. 193/2000 regarding abusive clauses in contracts concluded between traders and consumers
4. Law no. 32/2000 regarding insurance activity and insurance supervision

Personal hygiene services

1. Ordinance no. 21/1992 on consumer protection
2. Law no. 148/2000 on advertising
3. Emergency ordinance no. 2/2014 for the amendment and completion of Law no. 95/2006 regarding the reform in the health field, as well as for the modification and completion of some normative acts
4. Order no. 119/2014 for the approval of the Hygiene and Public Health Norms regarding the living environment of the population
5. Order no. 1136/2007 on the approval of the Hygiene Norms for body beautification offices
6. Decision no. 947/2000 regarding the method of indicating the prices of products offered to consumers for sale

Off-premises contracts

1. Ordinance no. 21/1992 on consumer protection
2. Law no. 148/2000 on advertising
3. Emergency ordinance no. 34/2014 regarding the rights of consumers in contracts concluded with professionals, as well as for the modification and completion of some normative acts

Distance contracts

1. Ordinance no. 21/1992 on consumer protection
2. Law no. 148/2000 on advertising
3. Emergency ordinance no. 34/2014 regarding the rights of consumers in contracts concluded with professionals, as well as for the modification and completion of some normative acts

Public postal services

1. Ordinance no. 21/1992 on consumer protection
2. Law no. 148/2000 on advertising
3. Ordinance no. 31/2002 regarding the Conservatory of Stamps
4. Decision no. 88/2004 regarding the designation of the universal service provider in the field of postal services

Car washes

1. Ordinance no. 21/1992 on consumer protection
2. Law no. 148/2000 on advertising
3. Law no. 193/2000 regarding abusive clauses in contracts concluded between merchants and consumers.

Dry cleaners

1. Ordinance no. 21/1992 on consumer protection
2. Law no. 148/2000 on advertising
3. Law no. 193/2000 regarding abusive clauses in contracts concluded between merchants and consumers.

Beaches, pools, swimming pools

1. Ordinance no. 21/1992 on consumer protection
2. Law no. 148/2000 on advertising
3. Order no. 119/2014 for the approval of the Hygiene and Public Health Norms regarding the living environment of the population

Leisure services

1. Ordinance no. 21/1992 on consumer protection
2. Law no. 148/2000 on advertising
3. Decision no. 511/2001 regarding some measures for the organization of leisure activities in tourist resorts
4. Decision no. 452/2003 regarding the development of nautical leisure activities
5. Decision no. 435/2010 regarding the market introduction and exploitation regime of recreational equipment
6. Order no. 98/2003 for the approval of the Technical Prescription PT R 19-2002, edition 1, Technical security requirements regarding the equipment and installations installed and used in amusement parks and playgrounds

Limited-time real estate ownership contracts (timesharing)

1. Ordinance no. 21/1992 on consumer protection
2. Law no. 148/2000 on advertising
3. Law no. 193/2000 regarding abusive clauses in contracts concluded between merchants and consumers.
4. Emergency ordinance no. 14/2011 for the protection of consumers when concluding and executing contracts regarding the acquisition of the right of use for a determined period of one or more accommodation spaces, long-term contracts regarding the acquisition of benefits for holiday products, resale contracts, such as and exchange contracts
5. Ordinance no. 107/1999 regarding the activity of marketing tourist service packages

Soldering sales

1. Ordinance no. 21/1992 on consumer protection
2. Law no. 148/2000 on advertising
3. Ordinance no. 99/2000 regarding the sale of market products and services Decision no. 333/2003 for the approval of the Methodological Norms for the application of Government Ordinance no. 99/2000 regarding the marketing of market products and services

Water supply and sewerage services

1. Ordinance no. 21/1992 on consumer protection
2. Law no. 193/2000 regarding abusive clauses in contracts concluded between merchants and consumers.
3. Law no. 148/2000 on advertising
4. Law on community services of public utilities no. 51/2006
5. Water supply and sewerage service law no. 241/2006
6. Law no. 458/2002 regarding the quality of drinking water
7. Decision no. 974/2004 for the approval of the Norms for supervision, sanitary inspection and monitoring of the quality of drinking water and the Sanitary Authorization Procedure for the production and distribution of drinking water
8. Decision no. 188/2002 for the approval of some rules regarding the conditions for discharging waste water into the aquatic environment

E-commerce

1. Ordinance no. 21/1992 on consumer protection
2. Law no. 193/2000 regarding abusive clauses in contracts concluded between merchants and consumers.
3. Law no. 363/2007 on combating unfair practices of traders in the relationship with consumers and harmonizing regulations with European legislation on consumer protection
4. Law no. 365/2002 on electronic commerce
5. Decision no. 1308/2002 regarding the approval of the Methodological Norms for the application of Law no. 365/2002 on electronic commerce
6. Emergency ordinance no. 34/2014 regarding the rights of consumers in contracts concluded with professionals, as well as for the modification and completion of some normative acts
7. Order no. 72/2010 regarding some consumer information measures
8. Law no. 455/2001 regarding the electronic signature
9. Law no. 506/2004 regarding the processing of personal data and the protection of privacy in the electronic communications sector
10. Law no. 677/2001 for the protection of individuals regarding the processing of personal data and the free movement of such data

Thermal energy metering

1. Ordinance no. 21/1992 on consumer protection
2. Law no. 193/2000 regarding abusive clauses in contracts concluded between merchants and consumers.
3. Law no. 148/2000 on advertising
4. Decision no. 947/2000 regarding the method of indicating the prices of products offered to consumers for sale
5. Order no. 483/2008 regarding the approval of the framework contract for the supply of thermal energy
6. Law on the public thermal energy supply service no. 325/2006
7. Decision no. 933/2004 regarding the metering of consumers connected to centralized public heat energy supply systems
8. Emergency ordinance no. 70/2011 on social protection measures during the cold season
9. Order no. 233/2004 for the approval of some regulations regarding the metering of consumers connected to centralized public heat energy supply systems.

Public electricity supply services

1. Ordinance no. 21/1992 on consumer protection
2. Law no. 148/2000 on advertising
3. Law no. 193/2000 regarding abusive clauses in contracts concluded between merchants and consumers.
4. Law on community services of public utilities no. 51/2006
5. Law on the public thermal energy supply service no. 325/2006
6. Electricity and natural gas law no. 123/2012.
7. Order no. 90/2007 for the approval of the framework contract for the provision of water supply and sewerage services
8. Decision no. 745/2007 for the approval of the Regulation on the granting of licenses in the field of community services of public utilities
9. Decision no. 425/1994 regarding the approval of the Regulation for the supply and use of thermal energy
10. Emergency ordinance no. 70/2011 on social protection measures during the cold season
11. Ordinance no. 71/2002 regarding the organization and operation of public services for the administration of the public and private domain of local interest
12. Housing Law no. 114/1996
13. Law no. 230/2007 regarding the establishment, organization and functioning of owners' associations
14. Decision no. 1588/2007 for the approval of the Methodological Norms for the application of Law no. 230/2007 regarding the establishment, organization and functioning of owners' associations
15. Decision no. 933/2004 regarding the metering of consumers connected to centralized public heat energy supply systems
16. Order no. 233/2004 for the approval of some regulations regarding the metering of consumers connected to centralized public heat energy supply systems
17. Decision no. 1254/2005 on establishing the level of the national reference price for thermal energy supplied to the population through centralized systems, for the purpose of heating homes and preparing hot water
18. Order no. 483/2008 regarding the approval of the framework contract for the supply of thermal energy
19. Order no. 259/2004 for the approval of the Norms regarding authorization in the field of installation and operation of cost distribution systems for heating and domestic hot water in condominium buildings

Sanitation services

1. Ordinance no. 21/1992 on consumer protection
2. Law no. 148/2000 on advertising
3. Law no. 193/2000 regarding abusive clauses in contracts concluded between merchants and consumers.
4. Law on community services of public utilities no. 51/2006
5. Law on the sanitation service of localities no. 101/2006

Electricity supply services

1. Ordinance no. 21/1992 on consumer protection
2. Law no. 148/2000 on advertising
3. Law no. 193/2000 regarding abusive clauses in contracts concluded between merchants and consumers.
4. Electricity and natural gas law no. 123/2012
5. Decision no. 638/2007 regarding the full opening of the electricity and natural gas market
6. Order no. 64/2014 for the approval of the Regulation on the supply of electricity to final customers

Transport services by sea and inland waterways

1. Decision no. 1061/2013 regarding the establishment of measures to ensure the application of Regulation (EU) no. 1.177/2010 of the European Parliament and of the Council of November 24, 2010 regarding the rights of passengers traveling by sea and inland waterways and amending Regulation (EC) no. 2.006/2004